• CARPET CLEANING

    Author: Mock Webware |

    5 star rated reliable service! We use an incredibly thorough, multi-step process to get your carpet as clean as possible. We work responsibly by using only family and pet safe cleaning solutions.

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  • ORIENTAL RUG CLEANING

    Author: Mock Webware |

    Rug cleaning is vastly different from carpet cleaning. Due to the various fibers, rug construction and dye stability, there are several ways we approach rug cleaning. What’s right for one rug could destroy another. We clean rugs off site where we can dust (remove dry soil) them and monitor ph and dye stability. Our rug cleaning comes with free pick up and delivery. Call for a consultation so we can determine what’s best for your rug.

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  • TILE & GROUT CLEANING

    Author: Mock Webware |

    We can get your tile and grout looking great and keep it looking that way longer. We mechanically scrub the tile and grout with an alkaline cleaning solution. Then the tile is neutralized, rinsed and extracted. We finish by applying a penetrating sealer to keep the grout safe from rapid recoiling and staining.

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  • 10 STEP PROCESS PREINSPECT

    Author: Mock Webware |

    We walk through with the client to look for possible challenges while being shown any areas of concern.

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  • VACUUM

    Author: Mock Webware |

    We provide thorough vacuuming with a commercial vacuum removes as much dry soil as possible.

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  •  PREP & MOVE FURNITURE

    Author: Mock Webware |

    When necessary we put plastic tabs or foam blocks under furniture legs. This ensures that furniture stain doesn’t transfer to the carpet.

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  • PRE-CONDITION CARPET

    Author: Mock Webware |

    A cleaning solution is sprayed to loosen and suspend soil that wasn’t removed during the vacuuming process.

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  • HOT WATER EXTRACTION/NEUTRALIZE

    Author: Mock Webware |

    We use high heat and a neutralizing agent to balance the ph. By neutralizing, the carpet doesn’t unnaturally attract soil as it would if left in an alkaline state. This also leaves the carpet feeling softer and not “crunchy.”

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  • SPOT TREATMENT

    Author: Mock Webware |

    Some spots won’t respond with standard extraction. We carry several alternate solutions that allow us to treat many of the stubborn spots that we come across.

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  • POST GROOM

    Author: Mock Webware |

    During this step we trip loose fibers and use a carpet rake to remove wand/rotary marks. This also helps aid the drying process.

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  • APPLY PROTECTANT

    Author: Mock Webware |

    When requested, we will re-apply carpet protectant to refresh your carpet’s stain resisting abilities.

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  • PLACE DOWN-DRAFT AIR MOVERS

    Author: Mock Webware |

    We use high volume down draft air movers for quickest drying times. These actually start going in the home just after step 6 and are moved as needed until we leave.

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  • SPOT REMOVAL

    Author: Mock Webware |

    We carry a wide variety of products to treat specific spots. If you have carpet protector applied, you should be able to get most spots up on your own with just hot water and a white terry cloth. If you can’t, it is very likely that we can but results will be better if you don’t use chemicals on the spot when you’re attempting to remove it. If you have a specific spot that is giving you trouble, send me an email at aaron@newviewcarpets.com and I’d be happy to give you advice on the best approach you can take when removing the…

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  • PET STAINS & ODOR

    Author: Mock Webware |

    In most cases, urine odor will remain or get worse after a carpet cleaning. Carpet cleaning treats from the backing up but not the pad. The urine salts that are in the pad attract moisture (the cleaning process introduces a lot of moisture) and with the moisture the bacteria can thrive. The bacteria now active is what causes the odor to often become worse than it was prior to the cleaning. But there’s good news! Over the years of being in this industry, we’ve developed process and have come across chemistry that enables us to correct well over 90% of pet accident…

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  • SPOT DYE & BLEACH SPOTS

    Author: Mock Webware |

    From time to time, people have a bleach spill or a case of using a Carpet Stain Remover that happens to remove some or all of the carpets color as well. We can add missing color and set the dyes to improve the color-loss eye sore.

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  • AREA RUGS

    Author: Mock Webware |

    We’re happy to handle your area rug cleaning needs. If your rug is a synthetic fiber, we can clean it on site or take it with us for a more thorough cleaning. All wool rugs that we clean will need to be taken off site and will be cleaned with meticulous care. With wool we need to monitor the dye stability and drying. This process is a lot more in depth and needs to be done in a more controlled environment. We’re also starting to see a lot more viscose rugs.  These do not typically clean up well.  The best thing you…

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